Concept · Product

Customer discovery

Also called: customer interviews, user research, customer development, user interviews, validation

Talking with possible customers to learn about their problems before you build, so that you build something they need.

For example: Before writing any code, a founder interviews 20 restaurant owners about how they handle staff schedules today and what frustrates them.

Connects to 23

• Target customer Concept
• Pivot Concept
• MVP Concept
• Pre-accelerator Concept
• BUILD UP Program
• First Friday Founders Market Program
• E3 Program
• 1 Million Cups Tulsa Program
• Kitchen 66 Program
• Central Library Business Center Place, government
• Gitwit Organization
• Mother Road Market Place
• Grilling Concept
• Cold outreach Concept
• Design partner Concept
• Video conferencing Concept
• Google Forms Tool
• Granola Tool
• Cal.com Tool
• Hotjar Tool
• Nielsen Norman Group Organization
• Startup Launchpad Program
• i2E Venture Advisory Services Program