Concept · Business and metrics

Pilot

Also called: pilot program, paid pilot, pilot customer, trial, pilot project, pilot agreement

A small, time-limited trial of a product with one customer, run to learn whether the product works for that customer before a full contract. Common Paper publishes a free, standard template for the contract (Pilot Agreement).

For example: A clinic agrees to try a scheduling product at one location for 60 days. If no-shows drop, the clinic and the founder will discuss a contract for all locations.

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