Concept · Product

Onboarding

Also called: user onboarding, customer onboarding, first-run experience, setup flow, onboard

The first steps a new user takes in a product: signing up, setting it up and learning enough to get value from it. Good onboarding gets people to their first win quickly.

For example: A budgeting app's onboarding connects a bank account and shows the first spending chart within two minutes.

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