Cloud service agreement

Also called: CSA, cloud services agreement, SaaS agreement, SaaS contract, SaaS sales contract

A contract between a company that sells cloud software and a business that buys it. It covers access to the product, fees, use of the customer's data, confidentiality, liability and how either side can end it. Common Paper publishes a free, standard template for this (Cloud Service Agreement).

For example: A startup selling scheduling software to a group of clinics sends a cloud service agreement, with an order form that lists 40 users and the yearly fee.

Connects to 8

SaaS Concept
Order form Concept
Uptime Concept
Data processing agreement Concept
Master services agreement Concept
Common Paper Tool
AI addendum Concept
Contract amendment Concept

This glossary is plain-language orientation, not legal or financial advice. Before you decide on a company structure, a contract, taxes or a fundraising deal, talk with a lawyer or an accountant.